Shipping policy

Thank you for shopping at Soul Redemption Boutique]! We are dedicated to providing you with a seamless and efficient shipping experience. Please read our shipping policy carefully to understand the terms and conditions related to shipping.

1. Processing Time:

   • Orders are typically processed within 3 to 5 business days (excluding weekends and holidays) from the date of purchase.
   • During peak periods, processing times may be slightly longer. We appreciate your patience during such times.

2. Shipping Methods and Carriers:

   • We utilize reliable shipping methods and carriers to ensure your order reaches you in a timely manner.
   • The specific shipping methods available will be displayed during the checkout process.

3. Shipping Rates:

   • Shipping rates are calculated based on factors such as the destination, package weight, and shipping method chosen.
   • The shipping cost will be clearly displayed at checkout before you finalize your purchase.

4. Estimated Delivery Time:

   • Once your order has been processed and shipped, the estimated delivery time will depend on your location and the selected shipping method.
   • Please note that unexpected delays may occur due to circumstances beyond our control.

5. Order Tracking:

   • Once your order is shipped, we will provide you with a tracking number via email.
   • You can use this tracking number to monitor the progress of your delivery.

6. Shipping Address:

   • Please ensure that you provide us with an accurate and complete shipping address, including the recipient's name, street address, city, state, and postal code.
   • We are not responsible for any delays or failed deliveries resulting from incorrect or incomplete shipping information provided by you.

7. International Shipping:

   • We offer international shipping to select countries. However, customs regulations, duties, and taxes may apply, which will be the responsibility of the recipient.
   • International orders may take longer to process and deliver due to customs clearance procedures. Please allow for additional time for international shipments.

8. Lost or Damaged Packages:

   • In the unlikely event that your package is lost or damaged during transit, please contact our customer support team within 3 days of the expected delivery date.
   • We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.

9. Contact Us:

   • If you have any questions or concerns regarding our shipping policy or need assistance with your order, please contact our customer support team at shop.Srbcustomersupport@gmail.com

      

      

Please note that by placing an order, you agree to abide by the terms and conditions outlined in this shipping policy.

We reserve the right to modify or update this shipping policy at any time without prior notice. The most current version will be posted on our website.

Thank you for choosing Soul Redemption Boutique. We appreciate your support and hope you enjoy your shopping experience!

Sincerely,

The Team at 

SRB!